Why SERVICE always needs to come before SALES.
Why your customer service is your reputation and ultimately defines your brand & business.
What the (4) C.A.R.E. principles are and how to implement them into your business and your customer service culture today.
What we can learn from some larger corporations and how to model their standards and strategies into your business.
How to get your team to buy in on this next level strategy and the importance of it.
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